Privacy policy

Thank you for your interest in our website. The protection of your privacy is very important to us. In the following we will inform you in detail about how we handle your data.
We collect and use personal data of our users only as far as it is necessary to provide a functional website and our contents and services. The collection and use of personal data of our users regularly only takes place with the user’s consent. An exception is made if consent is not possible for factual reasons and the processing of the data is permitted by legal regulations.

Name and address of the person responsible pursuant to Art. 4 DS-GVO as far as the offer originates from Picstars in Switzerland:
Picstars AG
represented by the managing director Mark Sandmeier
Seestrasse 353
8038 Zürich

Name and address of the person responsible pursuant to Art. 4 (7) DS-GVO insofar as the offer is made by Picstars in Germany:
Picstars Deutschland GmbH
Represented by the managing director Ralf Osteroth
Fasanenstr. 42
10719 Berlin
E-Mail: info@picstars.com

As far as the offer by Picstars in Switzerland goes out, the person responsible according to art. 4 para. 7 DS-GVO.

Use of cookies

  • Our website uses cookies. These are small text files that are stored on your internet browser or by the internet browser on your computer system.
  • As soon as you access a website, a cookie may be stored in your operating system. This cookie contains a characteristic string of letters that enables the Internet browser to be uniquely identified when you return to the website.
  • We use cookies to make our website user-friendly. Some elements of our website require the identification of the called browser even after a page change.
  • The data obtained in this way are pseudonymised by technical precautions. It is not possible to assign the data to the called user. The data is not stored together with other personal data of the user. No user profiles are created either.
  • The legal basis for the use of technically necessary cookies is Art. 6 para. 1 sentence 1, lit.f DS-GVO. The purpose is to simplify the presentation of our website.
  • After leaving our website, the cookies remain stored on your terminal device and enable us to recognise your internet browser on your next visit.
  • You have exclusive control over the use of technically necessary cookies. You can set your Internet browser to inform you when cookies are set and decide individually whether to accept them or to generally exclude the acceptance of cookies in certain cases. Cookies already stored can be deleted at any time. This can be done automatically.
  • If cookies are not accepted, the functionality of our website may be restricted.

Server log files

You can visit our website without providing any personal information. Whenever you visit our website, our system automatically collects data and information from the computer you use. The following data is collected:

  • Name of the called server
  • Date and time of the retrieval
  • IP address
  • Transmitted data volume
  • Called provided

The data is only stored in so-called server log files and is not linked to other personal data.
The legal basis for the temporary storage of data is Article 6 para. 1 sentence 1, letter f of the DS-GVO. The data will be deleted at the end of each session.
The purpose is to ensure the smooth operation of the website and to improve the services offered on the website.


Contacting by e-mail or contact form

As soon as you take the opportunity to contact us via the e-mail or contact form provided on our website, the following data will be stored with the transmission:

  • E-Mail
  • Last name
  • First name
  • Phone number
  • Instagram URL

The data will be used exclusively for the processing of correspondence. If an influencer is successfully placed, the personal data will be forwarded to the respective customer within the framework of the implementation of the campaign.

  • The legal base for the processing and storage of your personal data in the context of contacting us is Art. 6 Para. 1 S.1, lit.f DS-GVO. If the purpose of the contact is to conclude a contract, the additional legal base for the processing of your personal data is article 6 para. 1 sentence 1, letter b of the DS-GVO. The purpose of the processing is to process the contact. A legitimate interest also follows from this.
  • The other personal data processed during the sending process serves to prevent misuse and to ensure the security of our information technology system.
  • For faster processing of contact requests, we use the customer data management system (CRM system) Insightly, of the provider Insightly Inc, 680 Folsom, Str. # 550, San Francisco, CA 94107, USA.
  • The legal basis is article 6 (1) sentence 1, letter f and article 28 (3) sentence 1 of the DS-GVO in the context of contract processing. The purpose is to optimise and more efficiently process user enquiries. This is also in our legitimate interest.
  • Insightly is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with the European data protection level (https://www.privacyshield.gov/participant?id=a2zt00000004EW0AAM )
  • Further information on data collection and data processing by Insightly can be found at https://www.insightly.com/privacy-policy/


FFacebook/ Instagram Plug- In

On this website we use Facebook or Instagram share buttons, a service provided by Facebook Inc. 1601 S California Ave, Palo Alto, California 94304, USA. This allows you to share content from our offer within Facebook or Instagram. You can recognise the respective plug-in by the Facebook or Instagram logo.
In this context, we use a cookie plug-in In this respect, no personal data is initially transmitted to Facebook or Instagram when you visit our website. As soon as you click and activate the marked field above the logo, a connection to the Facebook or Instagram servers is established. In doing so, Facebook or Instagram receives the information that you have called up the corresponding page on our website.
By activating the plug-in, the following data is transmitted to Facebook or Instagram:

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the call (specific page)
  • Access status / http status code
  • Amount of data transmitted in each case
  • Website from which the request comes
  • Internet browser
  • Operating system and its interface
  • Language and version of the browser software

This happens regardless of whether you have a user account on Facebook or Instagram or whether you are logged in via the user account. If you have a Facebook or Instagram user account and are logged in, your data will be assigned directly to your user account. If you do not want this assignment, we recommend that you log out before activation.

According to information from Facebook or Instagram, in Germany the IP address is anonymised immediately after it is collected. Since Facebook or Instagram collects data, especially via cookies, we recommend that you delete all cookies via your browser’s security settings before clicking on the greyed-out box.

We have no influence on the data collected and data processing procedures, nor are we aware of the full scope of data collection, the purposes of processing and the storage periods. We also have no information about the deletion of the collected data by Facebook or Instagram.

Facebook or Instagram stores the data collected about you as user profiles and uses them for the purposes of advertising, market research and/or the design of its website to meet your needs. Such an evaluation is carried out in particular (also for users who are not logged in) for the purpose of presenting need-based advertising and to inform other users of the social network about their activities on our website.

The legal basis is article 6 (1) sentence 1, letter a DS-GVO. You have a right of objection (opt-out) to the creation of these user profiles, whereby you must contact Facebook directly to exercise this right.

Further information on the purpose and scope of data collection and processing can be found in the Facebook (https://www.facebook.com/policy.php ) and Instagram (https://www.facebook.com/help/instagram/155833707900388) privacy statements. There you will also find further information on your rights and settings to protect your privacy.

Facebook or Instagram is certified under the Privacy-Shield Agreement and thus offers a guarantee that the European level of data protection is observed (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC ).


YouTube, Google +

On this website we use the services of YouTube and Google +, a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4 Ireland, parent company: : Google LLC., 1600 Amphitheatre Parkway, Mountain View, California 94043. The integration of YouTube allows us to show the final results of our collaborations. Google + allows you to share the content of our website on your profile.

In this context we use a cookie plug-in. In this respect, no personal data is initially transmitted to Google when visiting our website. As soon as you click and activate the YouTube video or the Google + icon, a connection to the Google servers is established. Google receives the information that you have called up the corresponding subpage of our website.
The following data is forwarded to Google:

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the call (specific page)
  • Access status / http status code
  • Amount of data transmitted in each case
  • Website from which the request comes
  • Internet browser
  • Operating system and its interface
  • Language and version of the browser software

This happens regardless of whether you have a user account with Google or are logged in via the user account. If you have a user account with Google and are logged in, your data will be assigned directly to your user account. If you do not want this assignment, we recommend that you log out before activation.

We have no influence on the collected data and data processing procedures, nor are we aware of the full scope of data processing, the purposes of processing and the storage periods. We also have no information about the deletion of the collected data by Google.

Google stores your data as user profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its websites. Such evaluation is carried out in particular (even for users who are not logged in) to provide advertising tailored to your needs and to inform other users about their activities on our website.

The legal basis is Article 6 (1) sentence 1, lit. a DS-GVO. You have a right of objection (opt-out) to the creation of these user profiles, whereby you must contact Google directly to exercise this right.
For further information on the purpose and scope of data collection and processing, please refer to Google’s privacy policy (https://policies.google.com/privacy?hl=de&gl=de ). There you will also find further information on your rights and settings to protect your privacy.
Google is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with the European level of data protection (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI ). Nevertheless, Google will process your personal data in the USA.


Twitter

On this website we use Twitter, a service provided by Twitter Inc. 1355 Market St., Suite 900, San Francisco, California 94103, USA. This allows you to share the content of our services within Twitter. You can recognise the plug-in by the Twitter logo.

n this context, we use a cookie plug-in. In this respect, no personal data is initially transmitted to Twitter when you visit our website. As soon as you click and activate the marked field above the logo, the information that you have accessed the corresponding subpage of our website will be displayed.
By activating the plug-in, the following data is transmitted to Twitter and stored there:

  • IP-adresse
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the call (specific page)
  • Access status / http status code
  • Amount of data transmitted in each case
  • Website from which the request comes
  • Internet browser
  • Operating system and its interface
  • Language and version of the browser software

This happens regardless of whether you have a user account on Twitter or are logged in via the user account. If you have a user account on Twitter and are logged in, your data will be assigned directly to your user account. If you do not want this assignment, we recommend that you log out before activation.

We have no influence on the data collected and data processing procedures, nor are we aware of the full scope of data collection, the purposes of processing and storage periods. We also have no information about the deletion of the collected data by Twitter.

Twitter stores your data as user profiles and uses them for the purposes of advertising, market research and/or the design of its websites to meet your needs. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users about their activities on our website.

The legal basis is Article 6 (1) sentence 1, lit. a DS-GVO. You have a right of objection (opt-out) to the creation of these user profiles, whereby you must contact Google directly in order to exercise this right.

Further information on the purpose and scope of data collection and processing can be found in the Twitter data protection declarations (https://twitter.com/de/privacy ). There you will also find further information on your rights in this regard and setting options for protecting your privacy.

Twitter is certified under the Privacy Shield Agreement and thus offers a guarantee that it complies with European data protection standards (https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO ).


Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4 Ireland, parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, California 94043.

On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activities and to provide us with further services related to website and internet use.
The following information may be collected:

  • IP-adresse
  • Date and time of page view
  • Referrer URL (website from which you accessed this website)
  • Location data
  • Information about the browser and computer system you use
  • visited pages

Google uses so-called “cookies” for this purpose. These are text files which are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

In this context we use a cookie plug-in. In this respect, no personal data is initially transmitted to Google when visiting the website. As soon as you click on the banner and activate the use of cookies, a connection to the Google servers is established. Google receives the information that you have called up the corresponding subpage of our website.

We have activated the IP anonymisation function on this website. This means that your IP address will be reduced by Google within member states of the European Union or in other states which are party to the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. The IP address transmitted by your browser within the framework of Google Analytics is not merged with other data from Google.

Google stores your data as user profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its website. Such evaluation is carried out in particular (even for users who are not logged in) to provide advertising tailored to your needs and to inform other users about your activities on our website.

The legal basis is Art. 6 para. 1 sentence 1, lit. a DS-GVO. You have a right of objection (opt-out) to the creation of these user profiles, whereby you must contact Google directly in order to exercise this right.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de

Further information on the purpose and scope of data collection and processing can be found in the Google data protection declarations (http://www.google.de/intl/de/policies/privacy ). There you will also find further information on your rights and settings to protect your privacy.
Google is certified under the Privacy Shield Agreement and thus offers a guarantee that it complies with European data protection standards (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI ). Nevertheless, Google will process your personal data in the USA.

Google Analytics cookies are stored on the basis of Art. 6 para. 1 lit. a and Art. 28 para. 3 sentence 1 DS-GVO within the framework of a contract processing agreement.

Your personal data will be deleted and/or anonymised after 14 months.
We have concluded a so-called “Data-Processing-Agreement” with Google, in which we oblige Google to protect the data of our customers and not to pass them on to third parties.


Google Fonts

The website and platform uses so-called Google Web Fonts, which are provided by Google, for the standardised display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly.

For this purpose, the browser you use must connect to the Google servers. This enables Google to know that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a consistent and attractive presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 letter f DSGVO.
If your browser does not support Web Fonts, a standard font will be used by your computer.
Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in the Google data protection declaration: https://www.google.com/policies/privacy/.


Surveyhero

For surveys our platform uses the online survey tool Surveyhero (surveyhero.com). The operating company of SurveyHero is enuvo GmbH, Seefeldstrasse 25, 8008 Zurich (Switzerland).
When participating in a survey the following data is collected:

  • E-Mail
  • Last name
  • First name
  • Address, if necessary

The legal basis for data processing and data collection is Art. 6 Para. 1 S.1, lit.f and Art. 28 Para. 3, S.1 DS-GVO within the contract processing agreement. The purpose is to use the surveys to optimise our offer. This is also in our justified interest.

SurveyHero uses so-called “cookies” in the context of a survey. These are small text files that are stored on your computer. The use of cookies is intended to ensure that SurveyHero can check that the service offered by SurveyHero is correct and that no misuse by the participants can occur within the scope of a survey.

Further information on data collection and data processing by SurveyHero can be found at https://www.surveyhero.com/privacy?ref=footer-menus.


PostMark

We use PostMark (hereinafter referred to as “PostMark”) on this website for sending messages.
The operating company of PostMark is Wildbit LLC, 225 Chestnut St., Philadelphia, PA, 19106 (USA). The processing takes place on servers located in the USA.

PostMark is a service for sending messages. Mails sent via Postmark usually contain the data collected in the form:

  • First name
  • Last name
  • E-Mail

Personal data is processed exclusively for the purpose of sending messages. Personal data will not be passed on to third parties. Personal data will also not be used by PostMark for its own contact purposes.

The legal basis for the processing of personal data is Art. 6 para. 1 sentence 1, lit.f and Art. Art. 28 para. 3, p.1 DS-GVO within the framework of a contract processing agreement. The collection of personal data serves the purpose of sending the messages in order to improve the services offered.

The data will be deleted as soon as they are no longer necessary for the purpose for which they were collected. With regard to the duration of storage at Postmark and the possibility of objection and removal, their data protection regulations apply: https://postmarkapp.com/eu-privacy and https://wildbit.com/privacy-policy .
PostMark is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with the European data protection level (see https://www.privacyshield.gov/participant?id=a2zt00000004EKYAA2&status=Active) .


Sentry

The Site and Platform use the Sentry service (hereinafter referred to as “sentry”), which is operated by Sentry, 132 Hawthorne Street, San Francisco, CA 94107, (USA).

Sentry processes performance, capacity utilisation and comparable technical data, which provide information on the stability and any conspicuous features of our online service.

In the event of code errors, individual requests from users of our offer are collected pseudonymously. Sentry does not evaluate data for advertising purposes. The aggregated data will be deleted after three months, the pseudonymised data after seven days.

The legal basis for the use of Sentry is Art. 6 para. 1 p.1, lit. f DS-GVO. The purpose of processing is to ensure the technical stability of our service by monitoring system stability and detecting code errors. This is also our legitimate interest.

The applicable data protection regulations of Sentry can be found at https://sentry.io/privacy/


Amazon Web Services

We host our systems at Amazon Web Services (hereinafter referred to as “AWS”). The operating company of Amazon Web Services is Amazon Web Services, Inc, 410 Terry Avenue North, Seattle WA 98109, (USA). Hosting takes place exclusively in the AWS computer centre in Frankfurt am Main.

The following personal data may be collected for loading our website:

  • IP adresse

According to AWS’ Privacy Policy, only personal information that is entered into the system, for example when opening an AWS account, will be stored. This does not include content that is stored in the AWS system.

The legal basis for data processing is Art. 6 para. 1, p.1, lit.f and Art. 28 para. 3 p.1 DS-GVO within the framework of a contract processing agreement. The purpose of the processing is to provide a technically correct infrastructure in order to be able to offer our products and services. This is also our legitimate interest.

For technical reasons, it may happen that the infrastructure is maintained from the USA. AWS has submitted to the EU-US Privacy Shield and thus offers a guarantee to comply with the European level of data protection (https://www.privacyshield.gov/participant?id=a2zt0000000TOWQAA4&status=Active ).
AWS’ current privacy policy can be found at https://aws.amazon.com/de/privacy.


Your rights

You have the following rights in relation to the personal data concerning you:

  • Right to information
  • Right of withdrawal
  • Right of correction or deletion
  • Right to restrict processing
  • Right to object to processing
  • Right to data transferability

You also have the right to complain to a data protection authority about the processing of your personal data by us.